Question 1

Where can I purchase Regenta products?

Accepted Answer

You can shop our collections directly through our official website and via our Instagram page.

Question 2

Do you offer international shipping?

Accepted Answer

Yes, we offer international shipping. Delivery times and costs may vary depending on your location.

Question 3

How long does delivery take?

Accepted Answer

Delivery times vary based on your region. Orders are typically processed within a few business days, and shipping times will be provided at checkout.

Question 4

Do you restock sold-out items?

Accepted Answer

Some of our popular items may be restocked. We recommend following us on Instagram to stay updated on restocks and new arrivals.

Question 5

What payment methods do you accept?

Accepted Answer

We accept a variety of payment methods, including major credit/debit cards and other secure online payment options available at checkout.

Question 6

Can I return or exchange an item?

Accepted Answer

Yes, we accept returns and exchanges within a specified period, provided the item is unused and in its original condition.

Question 7

How can I track my order?

Accepted Answer

Once your order has been shipped, you will receive a tracking number via email so you can follow your delivery.

Question 8

How can I contact Regenta?

Accepted Answer

You can reach us via support.regentastore@gmail.com or direct message on Instagram. Our team will be happy to assist you.

Question 9

Do you offer promotions or discounts?

Accepted Answer

Yes, we occasionally offer special promotions. Follow us on Instagram and subscribe to our updates so you don’t miss out.

FAQ

Frequently asked questions